SimplifiSim Unlimited bundles are truly unlimited where usage Is
appropriate to subscription type. Inappropriate usage would be
considered as the following:
Any usage outside the normal conusmer practice
Any usage made via automated means (also see Gateway/All FUP)
Any usage that damages or impairs the hosting network
Any usage considered fraudulent. Abusive, illegal or a nuisance calls
Any usage that is identified as phishing by the Networks
Data usage where users regularly tether to 12 or more devices or
have used 650GB of data twice within 6 months
Data usage were roaming outside of the UK and exceeding more
than 25GB within a single billing period.
Unlimited usage is identified as 5000 Call Min.; 3000 SMS and 650GB of data usage per month.
SimplifiSim reserves the right to cancel any services without notice where misuses or outside
normal use occurs.
Inclusive roaming services on our mobile tariffs have
been built for consumer users who travel periodically
and not those who roam across foreign networks on a
semi-permanent or permanent basis. If a customer
uses their mobile in destinations outside the UK that
qualify for inclusive access to standard bundles (this
includes those countries that qualify for daily roaming
services such as SimplifiSim Passport and/or legislation
such as Roam Like At Home), for more than 50% of the
time in any four-month rolling period, they can expect
to receive a communication requesting a moderation
of roaming services. If a customer’s usage continues
to exceed 50%, as described above, over the
two-week period following the first notification,
SimplifiSim reserves the right to either charge customers
for this excessive usage or bar roaming services.
Customers will be notified before any action is taken
GATEWAYS/ARTIFICIALLY INFLATED TRAFFIC (AIT
SimplifiSim does not allow SIMs to be used in any
equipment that enables routing calls or data (including
without imitation. text or picture messages) from fixed
apparatus or standard devices to mobile equipment by
establishing a mobile to mobile calf or transmission. Nor
does it allow the use of any equipment which enables
the sending of bulk SMS or voice or data services. SimplifiSim
reserves the right to suspend without notice should we
behave that such equipment is being used. During
suspension. The liability for any access charges or calls
will rest with the customer.
In line with Roam Like At Home legislation, we have introduced a Fair Usage Policy to ensure end-user allowances are being used for
legitimate purposes whilst roaming. Roaming data on unlimited plans is limited to 25GB per month.